EMISaccess Online
Services
You are now able to book and cancel appointments with the
doctor online using the surgery EMIS online system.
CLICK HERE to access your Emis account
Please note: Before you are
able to use this service you must first have access to your personal
registration information. Please read the information below.
TO OBTAIN YOUR REGISTRATION INFORMATION
- We ask you to complete an Emis Access Application Form which
you can obtain from reception or can be downloaded by
clicking HERE
and also read our Practice Guidance for Emis Access
information
HERE
- Once you have completed this form come to the Surgery in person with photo-id
(e.g. passport/driving licence).
- You will receive your registration details.
- Then follow the simple instructions below.
FIRST TIME USE OF EMIS ONLINE SERVICES
- Click on
https://access.e-mis.co.uk and follow the log-on
instructions.
- You will be asked to create an account.
- You will be prompted for your personal login details, which will be
on your registration letter, previously obtained from the surgery.
Our Practice
Guidance for EMIS Access
Before you begin to use EMIS Access we would appreciate it if you
could read the following guidance regarding the booking of
appointments over the Internet.
Reasons for Appointment
We would ask that you enter a reason for your appointment in the box
provided when booking an appointment this gives us the opportunity
to ensure that it is appropriate for you to see the doctor rather
than a nurse and helps the doctor to manage the clinical session.
Please be assured that all details entered are secure and cannot be
intercepted. Our practice has a strict confidentiality policy.
Reminder
If we have your mobile phone number, you will receive a text 48
hours before your appointment to remind you of the date and time.
Missed Appointments
Please let us know if you will be unable to attend an appointment
that you have booked online. You can either cancel this online or
contact us by telephone to cancel it. Please cancel in good time to
allow us to offer the appointment to another patient. We realise
that there are valid reasons for not attending however we will be
monitoring such occurrences on a regular basis.
If you miss an appointment more than twice in one year we will
remove your ability to use EMIS Access, however you will still be
able to book appointments with our receptionists.
Appointments
Due to the nature of nurses? appointments we are unable to offer
them online at this time, however we hope to be able to offer this
service in the future. Please ensure that you book the appointments
appropriately. If you are unsure as to whether it is appropriate for
you to see a nurse or a doctor please telephone reception.
Inappropriate use
We monitor the use of this service and we are sure that you will
find it useful. However if we find any abuse of the service, we will
revoke your access to it. You will have to liaise with our reception
team for services. We would consider inappropriate use as: Sending
inappropriate or abusive messages, booking appointments and not
using them more than twice a year, booking appointments for other
family members using your name.
Your Responsibility
The practice will take every measure to ensure that your EMIS Access
application is secure. It is your responsibility to ensure that your
EMIS Access account remains this way. You are able to terminate or
reset your EMIS Account at any time by contacting the surgery in
writing. You may wish to do this if you think someone else knows
your logging in details or if you have shared details with a family
member or partner and no longer wish them to know these details.
The practice does not manage the EMIS Access Website and therefore
cannot provide help with using the EMIS Access. Help screens are
provided on the Website.
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